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Last Updated: 07/23/2024
in Year-End Statements
Where can I find my tax statement online? 2024 year-end statements will be provided by January 31, 2025. When your statement is available, log into our website or app, go to Documents , and expand the Taxes section. Click the link to your stat...
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Last Updated: 09/24/2024
in Escrow Statement FAQs
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Last Updated: 07/01/2024
in Payments and Payoffs
Can I opt out of receiving copies of statements in the mail? Yes! Go paperless by opting in for electronic account and/or year-end statements. Once you are enrolled, we’ll send you an email each time a statement is ready to view online. You will ...
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Last Updated: 02/03/2025
in Online Access
Access to our website and app is available in the following countries: United States Australia British Virgin Islands Canada Finland Germany Greenland Guam India Japan Mexico Micronesia Portugal Puerto Rico South Korea United Kingd...
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Last Updated: 09/24/2024
in Escrow Statement FAQs
What is an escrow shortage? All escrow accounts have a minimum required balance , which equals your expected tax and insurance expenses plus some extra money in case your bills go up – this is called a cushion. If your escrow account balance is e...
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Last Updated: 09/24/2024
in Escrow Statement FAQs
What is an escrow surplus? All escrow accounts have a minimum required balance, which equals your expected tax and insurance expenses plus some extra money in case your bills go up – this is called a cushion. If your escrow account balance is mor...
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Last Updated: 09/24/2024
in Escrow Statement FAQs
Who do I contact with questions about my escrow expenses? Taxes: Your local tax assessor’s office. Insurance premiums: Your insurance company. Your escrow payments and expenses: Reach out to us. We'll be happy to help! Please see our...
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Last Updated: 05/14/2025
in Contact Us
Property Taxes – Escrow If you pay your property taxes through your regular monthly mortgage payment and receive a bill from your taxing authority, please send the tax bill to us any of the following ways. Fax: 626.667.6419 Email: loan...