New Articles

  1. Accessing Statements Online

    Where can I find my tax statement online? 2024 year-end statements will be provided by January 31, 2025. When your statement is available, log into our website or app, go to Documents , and expand the Taxes section. Click the link to your stat...
  2. Year-End Statements

  3. Escrow, Tax & Insurance

  4. Other Correspondence

    Designated Address for Notices of Error & Information Requests PO Box 3398 Englewood, CO 80155 All Other Correspondence PO Box 4638 Englewood, CO 80155             ...
  5. Property Tax Department

    Property Taxes – Escrow If you pay your property taxes through your regular monthly mortgage payment and receive a bill from your taxing authority, please send the tax bill to us any of the following ways. Fax: 626.667.6419 Email: loan...
  6. Insurance Department

    Homeowner’s (Hazard) Insurance If you pay your homeowner's insurance premiums through your regular monthly mortgage payment (also called an escrow account) and you receive a bill from your insurance provider or have a new insurance policy, plea...
  7. Online Access

  8. Mail a Payment

    Questions about how and where to make payments? Check out Ways to Pay for a variety of options online, by phone and by mail.  Mail a Payment: On Tap Credit Union PO Box 660217 Dallas, TX 75266-0217 Overnight & Payoff Funds: On Tap Credit Uni...
  9. Get Support

    We’re just a call or click away! Any time you have questions or need help, we’re happy to serve you! Here are a few ways to reach us:  Are you having trouble making payments? As your partner, we are here to help if you are facing  financi...
  10. Contact Us