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Last Updated: 11/04/2026
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Last Updated: 11/04/2026
in Online Access
How can I access my mortgage online? Signing up is quick and easy. Here's how: Click LOGIN above or in the sidebar. Click Sign Up . Enter your last name, SSN or EIN/TIN, date of birth, and email address (all fields are required) and cli...
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Last Updated: 10/30/2026
in Payments and Payoffs Pay your On Tap Credit Union mortgage online, by autopay or by mail to PO Box 660217, Dallas, TX. Home loans only, not for auto loan or credit card payments.
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Last Updated: 10/02/2026
in Escrow, Tax & Insurance
Can I remove my escrow account? Options to remove an escrow account from a loan vary based on factors such as state laws, investor guidelines, loan type, property type and Loan-to-Value (LTV) ratio. If the loan qualifies, tax payments and home...
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Last Updated: 10/02/2026
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Last Updated: 09/28/2026
in Payments and Payoffs
A payoff statement for a mortgage, sometimes referred to as a payoff letter, is a document that details the exact amount of money needed to fully pay off your mortgage loan. It encompasses your outstanding balance, the interest you owe, an...
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Last Updated: 09/18/2026
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Last Updated: 09/18/2026
in Year-End Statements
Where can I find my tax statement online? Year-end tax statements are generally available by January 31 following the applicable tax year. When your statement is available, log in to our website or app, go to Documents , and expand the Taxes ...
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Last Updated: 09/18/2026
in Year-End Statements
What year-end statement should I expect from you? Depending on your account activity last year, you may receive the following IRS Form from us: Form 1098: Reports interest we received on a mortgage. Form 1099-C: Reports when a debt is cancel...
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Last Updated: 09/18/2026